Square Enix address launch issues surrounding Final Fantasy Crystal Chronicles Remastered Edition

Square Enix has posted a message from producer Ryoma Araki regarding issues surrounding the launch of Final Fantasy Crystal Chronicles Remastered Edition

The post doesn't specifically address any of the decisions regarding Crystal Chronicle's multiplayer design, but rather many of the functional bugs regarding online connections, as well as a few quality of life issues such as cutscene skip. Ryoma also mentions that Square Enix is looking into making further updates to the game, once they've collected more feedback.

We've shared the message in full below.


We have received a lot of feedback from our players since the game was released and are moving to address all the issues raised as quickly as we can, but I must apologize for the delay in making an announcement about the situation.

I also make my sincerest apologies for the inconvenience caused during play.

First of all, the situation where players were unable to play immediately after launch was caused by our servers going over capacity. We ran maintenance to increase that server capacity on August 29, which has led to comparatively stable running thereafter. Going forward, we will move to address any further server issues as required.

We would also like to release rapid updates to address the bugs that are getting in the way of players’ experiences with the game and are working on the update schedule announced above.

We are also looking into making further updates in addition to those detailed above, once we have reviewed player feedback, and will make further announcements once the update content has been finalized.

I must again apologize for the inconvenience caused to our customers and beg your understanding as we try to put things right.

Thank you for your continued support of FINAL FANTASY CRYSTAL CHRONICLES Remastered Edition.

Upcoming plans for updates to FINAL FANTASY CRYSTAL CHRONICLES Remastered Edition

We would like to announce our upcoming update plans for FINAL FANTASY CRYSTAL CHRONICLES Remastered Edition on PlayStation®4, Nintendo Switch, iOS and Android platforms.

The following updates are planned:

All platforms

  • Fixes for the issue where players will count as already having spawned an unknown element hotspot after being matched with a player who has spawned one and completed a dungeon in multiplayer.

  • Fixes for the issue where items can be obtained infinitely.

iOS and Android versions

  • Improvements to the frequency of freezes during loading.

In addition, the following new feature is also scheduled:

All platforms

  • Ability for the hosting player to skip boss introduction cut scenes and myrrh drop scenes in multiplayer.

iOS and Android versions*

  • Ability to skip boss introduction cut scenes and myrrh drop scenes in single play.

These updates are scheduled for release between mid and late September. The specific release date will be announced once all details have been finalized, so please watch out for further information/future updates.

We sincerely apologize for any inconvenience caused for our players.


Please send all enquiries regarding FINAL FANTASY CRYSTAL CHRONICLES Remastered Edition to the Square Enix support centre.